1. Introduction

This Subscription & Billing Policy (“Policy”) governs the subscription services offered by Pinnacle Solutions Company Limited through ConnectToPros.com. By subscribing, you agree to the terms outlined herein. This Policy applies to Service Providers promoting their services and Service Seekers accessing premium features.

2. Subscription Plans & Features

ConnectToPros.com offers multiple subscription tiers featuring benefits such as:

• Enhanced profile visibility
• Access to premium listings
• Priority client matching
• Marketing and lead generation tools
• Analytics and business insights
• AI-powered service recommendations

Visit our Subscription Plans page for full details on current offerings and pricing.

3. Billing & Payment Terms

• Subscriptions renew automatically unless canceled.
• Billing cycles are monthly or annual, depending on the selected plan.
• Accepted payment methods include credit/debit cards, PayPal, and others listed at checkout.
• All charges are processed in JMD or USD unless otherwise specified.

4. Free Trials & Promotions

• Free trials and promotional offers may be provided at our discretion.
• At trial end, unless canceled, users will be charged for the chosen plan.
• Promotional pricing is temporary and reverts to standard rates afterward.

5. Cancellation & Termination

• Subscriptions can be canceled through account settings or by contacting contact@connecttopros.com.
• Cancel at least 48 hours before the next billing cycle to avoid charges.
• Access remains active until the end of the paid billing period; no partial refunds are issued.
• We reserve the right to suspend accounts for Terms & Conditions violations, fraud, or non-payment.

6. Refund Policy

• Subscription fees are non-refundable unless caused by double billing or service disruptions exceeding 72 hours.
• Refund requests must be sent to contact@connecttopros.com with account and transaction details.
• Refunds are processed within 10 business days if approved.

7. Auto-Renewal & Subscription Changes

• Subscriptions auto-renew unless canceled.
• Fee changes are communicated 30 days in advance; continued use indicates acceptance.
• Upgrades apply immediately with prorated charges; downgrades take effect at the next cycle without refunds.

8. Failed Payments & Account Suspension

• Failed payments must be resolved within 7 days to avoid suspension or service downgrade.

9. Dispute Resolution & Chargebacks

• Billing disputes should be addressed to contact@connecttopros.com before initiating chargebacks.
• Unauthorized chargebacks may lead to account suspension.

10. Data & Account Access After Cancellation

After canceling a subscription, limited account access remains available for 30 days to retrieve data. Afterward, subscription data may be permanently deleted unless legally required otherwise.

11. Updates to This Policy

We may update this Policy periodically. Continued use of the service after updates constitutes agreement to the new terms.

12. Contact Us

For billing, subscription, or refund inquiries, please contact:

Email: contact@connecttopros.com

Website: www.ConnectToPros.com