1. Introduction

Welcome to ConnectToPros.com, operated by Pinnacle Solutions Company Limited. This Service Provider Agreement outlines the terms and conditions under which service providers may offer services on ConnectToPros.com. By registering, you agree to comply with this agreement, including our verification processes that maintain a trusted, secure marketplace.

2. Verification & Screening Process

• a) Identity Verification
  • Submission of a valid government-issued ID (passport, driver’s license, or national ID).
• b) Background & Criminal Record Checks
  • Police record checks for certain service categories.
  • Third-party background verification as required.
  • Consent to these checks is mandatory for platform participation.
• c) Address & Business Verification
  • Proof of residential or business address through official documents.
  • Verification of business licenses for regulated professions.
• d) Professional & Certification Verification
  • Validation of trade licenses, certifications, or accreditations.
  • Confirmation with regulatory bodies where necessary.
• e) Customer Reviews & Ratings Verification
  • Monitoring and verifying authenticity of submitted reviews.
  • Suspension of accounts involved in review manipulation.

3. Consent to Data Collection & Processing

By registering, you consent to the collection and processing of your personal and business information, including background checks and certification validation. Your verified status may be displayed to service seekers. You may request review or deletion of your data by contacting contact@connecttopros.com, noting that deletion of key verification data may lead to account suspension.

4. Fraud Prevention & Compliance

• Providing false information leads to immediate suspension or termination.
• Periodic re-verifications may occur to maintain compliance.
• Fraudulent activity may be reported to authorities.

5. Denial or Termination of Service Provider Status

• Failure to complete verification requirements.
• Submission of false information.
• Incompatible criminal records or unethical behavior.

Eligibility decisions are at the discretion of Pinnacle Solutions Company Limited. Appeals can be submitted via contact@connecttopros.com.

6. ConnectToPros.com Rights & Responsibilities

• Operate as a neutral marketplace without guaranteeing service provider outcomes.
• Reserve the right to suspend or terminate accounts based on service quality or misconduct.
• Offer dispute mediation but not bear responsibility for financial transactions between users.

7. Liability Disclaimer

ConnectToPros.com is not liable for damages, losses, or disputes arising from transactions between users. Service agreements are exclusively between service providers and service seekers.

8. Amendments & Updates to this Policy

We may update this policy periodically. Notifications of updates will be sent via email or platform messages. Continued platform use indicates acceptance of revised terms.

9. Contact Information

For policy inquiries:

Email: contact@connecttopros.com

Website: www.ConnectToPros.com

By registering as a service provider on ConnectToPros.com, you acknowledge and agree to this Service Provider Agreement.